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Aluminium Windows UK
Home/Repairs/Window and door lock repair
Repairs

Window and door lock repair

A door or window that will not lock is a security problem and, on a rented or insured property, often an urgent one. Most multi-point locking faults are repairable in a single visit — £80–£180 — and we treat a door that won't lock as an emergency.

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What fails, and in what order

  • The gearboxThe centre case the handle drives. Springs fail, the cam wears, the handle goes floppy. Replaceable on its own on most systems.
  • The shootboltsThe bolts that shoot into the head and cill. If the door has dropped, they no longer find their keeps.
  • The keepsThe plates in the frame the bolts engage. Often just need adjusting — many are slotted for exactly this reason.
  • The cylinderThe barrel the key turns. Seized, snapped, or a key broken off inside.
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Window and door lock repair — real installation photo goes here

If the door has dropped, fix that first

A very large proportion of 'my lock has broken' calls are actually 'my door has dropped'. The lock is fine; it is simply no longer aligned with the keeps. Hinges adjusted, keeps reset, lock works.

Replacing the lock on a dropped door is expensive and pointless. Any competent fitter checks alignment before condemning the mechanism.

Cylinder security

If you are replacing a front door cylinder, replace it with a TS007 3-star or Sold Secure Diamond rated cylinder. Cylinder snapping remains the most common method of forced entry through a UK front door, and it defeats an ordinary euro cylinder in seconds. An anti-snap cylinder costs a few tens of pounds and removes the attack entirely.

Typical repair costs, fitted
JobTypical cost
Lock / locking mechanism replaced
per lock
£80 – £180
Window or door handle replaced
per handle
£40 – £100
Friction hinge replaced
per hinge
£60 – £110
Emergency boarding up
per opening
£90 – £180

Ranges include VAT and installation. Final price depends on size, spec, access and site condition — a survey gives you a fixed number.

Frequently asked

My door won't lock — is that an emergency?

We treat it as one. A door that will not lock leaves the property insecure, and most insurance policies expect it to be made secure without delay. Same-day where a fitter is free in your postcode, next day everywhere else.

How much does a multi-point lock repair cost?

£80–£180 fitted for most gearbox, shootbolt and keep faults. Where the door has simply dropped out of alignment, the fix is often just an adjustment.

What is an anti-snap cylinder?

A cylinder rated TS007 3-star or Sold Secure Diamond, designed to break at a sacrificial line so the lock cannot be snapped open. Cylinder snapping is the most common forced-entry method on UK front doors, and an anti-snap cylinder is one of the cheapest security upgrades available.

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