Emergency glazier
Break-ins, smashed glass, storm damage. Boarded and made safe.
A broken window is two jobs, and they happen at different speeds. The first is making the property secure and weathertight — boarding the opening, clearing the glass, making it safe to leave. The second is glazing it properly, which needs the right unit and sometimes a new frame.
We do the first as fast as we can get to you, and the second on a booked visit once the glass is made. Tell us the postcode when you call and we will give you a real response window rather than a number designed to get you off the phone.
What happens first
The opening gets cleared of loose glass, boarded in ply or sheeted, and made secure. If a door will not lock, the priority is getting it locking again — a door that shuts but does not lock is not a secure building.
What we need from you
- The postcode, so we can tell you honestly how quickly we can be there
- Whether the property is currently secure or standing open
- Roughly how big the opening is, and whether it is ground floor or above
- Whether it is glass only, or the frame is damaged too
- A photo if you can safely take one — it saves a wasted visit
Insurance and police
If it was a break-in, get a crime reference number before anything is repaired — most insurers will ask for it. Photograph the damage before we board it. We can invoice in a form insurers accept, and we will itemise the make-safe separately from the glazing so the claim is straightforward.
Repair or replace
If only the glass has gone and the frame is sound, it is a sealed-unit replacement and the frame stays. If the frame is bent, split or the corner welds have failed, the frame is going too. We will tell you which it is rather than replacing a frame that did not need it.
A photograph is worth ten minutes on the phone. Send one on WhatsApp and we will tell you what it is and what it costs.
Questions
How fast can you get here?
That depends entirely on where you are and what is already booked, which is why we ask for the postcode before quoting a time. What we will not do is promise same day everywhere and then miss it.
Can you secure it tonight and glaze it later?
That is normally exactly what happens. Making safe and glazing are separate visits, because the replacement unit usually has to be made to size.
Is boarding up expensive?
It is the cheapest part of the job — indicatively from £90 per opening. It is also the part that stops a broken window turning into a burglary or water damage.
Do I need to tell my insurer before you come?
Make the property safe first — no insurer expects you to leave a building open. Get a crime reference number if it was forced, photograph everything, then call them.
Do you handle shopfronts?
Yes, and commercial glass is often the more urgent job because the premises cannot trade. See shopfront glass replacement.