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Guide

FENSA certificates explained

Replacement windows and doors in a dwelling are notifiable under building regulations. A FENSA or CERTASS registered installer self-certifies the work and issues you a certificate. Without one, you need a building control completion certificate instead — and buyers' solicitors will ask for one or the other.

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Why it matters at sale, not at installation

Nobody thinks about a FENSA certificate on the day the windows go in. It surfaces years later, when a buyer's solicitor asks for evidence that the windows comply with building regulations, and there isn't any.

At that point you have three options: find the certificate, apply for a regularisation certificate from building control (which means paying a fee and possibly opening up work for inspection), or take out indemnity insurance — which does not make the work compliant, it just protects against enforcement. Buyers increasingly refuse to accept indemnity.

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FENSA certificates explained — real installation photo goes here

What to check before you sign anything

  • Is the installer registered?FENSA and CERTASS both publish searchable registers. Check the company, not the salesperson's word.
  • Will the certificate be in your name?It should be issued to the property and the homeowner, and it should arrive within a few weeks of completion.
  • Does the quote include it?It should. If the installer is not registered, the alternative is a building control application, which costs money and takes time — and that cost belongs in the quote.

FENSA or CERTASS?

Both are Competent Person Schemes and both are equally valid. There is no meaningful difference from a homeowner's point of view — what matters is that the installer is registered with one of them, and that you actually receive the certificate.

Frequently asked

Do I need a FENSA certificate for new windows?

You need evidence that the windows comply with building regulations. That is either a FENSA or CERTASS certificate from a registered installer who self-certifies, or a building control completion certificate. A buyer's solicitor will ask for one of them.

What if my windows don't have a FENSA certificate?

You can apply to your local building control for a regularisation certificate, which may involve a fee and an inspection, or take out indemnity insurance — though indemnity only protects against enforcement, it does not make the work compliant, and buyers increasingly refuse it.

Is CERTASS as good as FENSA?

Yes. Both are government-authorised Competent Person Schemes and both produce a valid certificate. What matters is that your installer is registered with one of them.

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